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Device Monitoring

ESPM leverages device monitoring through SNMP to deliver real-time insights into MFD availability and uptime, allowing administrators to track status and identify potential issues proactively.

Prerequisite understanding: The administrator should be familiar with Toshiba TopAcess and have at least a basic understanding of SNMP versions 1 and 2.

The following provides an abbreviated step-by-step guide on how to proceed:

Context: SNMP support is crucial for organizations with existing SNMP ecosystems. This article assists administrators in monitoring MFDs enrolled in the ESPM service.

Step 1: Navigate to the “Printer Network” menu

Step 2: Locate the devices you want to enable SNMP monitoring for and check the box next to each one

Step 3: Find the configuration wrench icon, and click on it

(Note: Hovering over the icon will display the text “Apply a config.)

Step 4: Scroll down to the “Monitoring” section of the configuration dialog

Step 5: Select the SNMP version enabled in Toshiba TopAccess for the MFD

Step 6: Click “Apply Config” to save the changes

(Note: After applying the monitoring configuration, a pop-up will appear displaying the number of devices to be monitored (“Matched”) and the number of those devices where a configuration was applied (“Modified”). Any devices already configured will be listed as “Unmodified.” )

Done!

Recommendations: Administrators are encouraged to review the ESPM Administrator/User Guide for a deeper understanding and step-by-step guidance on “collecting the device status of multifunctional devices using SNMP.”

For additional content clarification, please refer to the official instruction and guidance found in the documents section of this site.

ESPM login: https://esp.toshiba-solutions.com/login

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