TOSHIBA AMERICA BUSINESS SOLUTIONS INC. ANNOUNCES STRATEGIC ALLIANCE WITH DOCUWARE
DocuWare Document Management Software to be Offered by DocuWare Authorized Toshiba Dealers Providing Solution to Help Mid-Size Customers Automate Business Processes
IRVINE , California ( Nov 20, 2006 ) :
Toshiba America Business Solutions Inc. (TABS) today announced its strategic alliance with DocuWare, an integrated document management (IDM) solution that automates business processes by managing any type of document, regardless of format or source, in a central document pool. The relationship will permit DocuWare certified Toshiba dealers to offer DocuWare’s IDM software, enabling their mid-size business customers to automate business processes. The software allows customers to electronically store and quickly search for and retrieve documents, increase efficiency and reduce operational costs while simultaneously addressing regulatory compliance issues.
“The alliance between Toshiba and DocuWare provides a complete and scalable solution that focuses on ease-of-use, from capturing documents to managing and automating processes – a solution that we know is in high demand for our customers,” said Michael Szot, Senior Product Manager, TABS. “Integrating DocuWare into Toshiba’s broad range of digital copiers and multifunction products will allow our customers to maximize the potential of their digital documents every time a copy is made.”
Industry trends demonstrate a continued emphasis on electronic document management as an area of opportunity for office equipment dealers to solidify their small- to medium-sized businesses customer base. Additionally, it provides a means to pursue larger accounts with document capture and management tools.
With DocuWare software, digital documents are available to automate business processes such as accounts payable or receivable. In addition, digital data can be managed, stored, archived, retrieved, printed, e-mailed or faxed anywhere in the world, in a safe and secure environment. Because the solution is extremely scalable, it also is suitable both for single-users or enterprise-wide.
“We designed DocuWare to be easy to use, easy to train, easy to administer and most of all easy to maintain,” said Greg Schloemer, President, DocuWare Corporation. “As a result, DocuWare’s competitive price along with its focus on ease-of-use, provides the highest enterprise content management functionality and the lowest total cost of ownership on the market today. We’re eager to work with Toshiba dealers so they can share these benefits with their customers.”
DocuWare’s worldwide distribution model is only through authorized DocuWare dealers. The authorization is based on the successful completion of intensive computer-based and classroom training for at least one technical and one sales professional. The sales training focuses on solution selling with over 200 tools to support the solution sale and consulting process. This structured sales process, in combination with the strong support of Regional DocuWare sales directors, ensures that DocuWare dealers can succeed in the ever-evolving solution business.
Founded in 1988, DocuWare has more than 5,500 installations with tens of thousands of users in more than 50 countries. DocuWare offers a scalable solution that can expand enterprise-wide. Over 400 Authorized DocuWare Partners make up a worldwide independent reseller network, employing over 1000 DocuWare experts who bring DocuWare close to its customers.
DocuWare AG is based in Germering near Munich, Germany. The company’s U.S. subsidiary, DocuWare Corporation, is located in Newburgh, N.Y. and is responsible for all activities in North, Central and South America. DocuWare Ltd., its subsidiary in London, handles all activities for Great Britain and Ireland. DocuWare España, located in Barcelona, is responsible for the Spanish market.
About Toshiba America Business Solutions Inc.
Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has four divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions (TBS), a wholly-owned subsidiary corporation of TABS, that operates a network of wholly owned office equipment dealers throughout the United States.
Named the most favored manufacturer seven times by the Business Technology Association (BTA), Toshiba’s entire product line, customer support and marketing distribution policies are markers for the industry. Among the many other awards garnered in recent years, Toshiba was named the “Copier Manufacturer of the Year” six times by the Marketing Research Consultants (MRC), and has twice been named to the CIO 100 for being among the top 100 “bold” (2005) and “agile” (2004) companies in the world.
TABS is an independent operating company of Toshiba Corporation, the sixth largest electronics/electrical equipment company and the world's 72nd largest company in terms of sales. Ranked by Fortune magazine as the 9th Most Admired Electronics Company in the World, Toshiba Corporation is a world leader in high technology products with more than 300 major subsidiaries and affiliates worldwide. Fiscal year revenue in 2004 was approximately $55 billion.
For more information on Toshiba copier, facsimile, multifunction printing products, network controllers or toner products, or for a dealer in your area, call 1-800-GO-TOSHIBA or visit the TABS Web site at www.copiers.toshiba.com.