TOSHIBA AMERICA BUSINESS SOLUTIONS, INC. RANKS “BEST OVERALL” IN OFFICE PRODUCTS ANALYST’S ANNUAL COLOR END-USER SURVEY
End-User Survey Rates TABS MFPs Best in 12 of 20 Sub-Categories within Reliability, Image Quality, Functionality and Total Cost of Ownership
IRVINE , California ( Dec 18, 2006 ) :
Toshiba America Business Solutions, Inc. (TABS), is proud to announce that it achieved the highest overall rating in the Office Products Analyst’s (OPA) Annual Color End-User Survey. Among the 20-plus competing brands, Toshiba ranked “Best Overall” with a cumulative rating of 9.3 out of 10. TABS also received the highest average ratings in both effectiveness and performance, as well as the four core survey categories including: Reliability, Image Quality, Operability & Functionality and Maintenance & Total Cost of Ownership (TCO).
“We congratulate Toshiba on this impressive achievement,” said Andy Slawetsky, president, Industry Analysts, Inc. “Based on the results of this study, anyone in the market for a color device should consider Toshiba products.”
The OPA Annual Color End-User Survey represents opinions from 128 verified end-user responses encompassing 253 installed devices including multifunction products (MFPs), copiers and printers. Participants rated devices in a variety of categories on a scale of 1 - 10 (one being lowest, 10 highest). TABS users consistently rated its full-color products higher than users of any other brand in the OPA survey, with a 15 percent gap between TABS and the lowest ranked brand, and a 3.3 percent gap over the second-highest-rated brand.
“We are thrilled to receive such rave reviews from Toshiba’s end-user customers through the OPA Survey,” said Kay Fernandez, director products & solutions marketing. “The show of continued satisfaction from our customers validates TABS technology leadership in the market and our commitment to developing only the highest-quality products.”
About Office Products Analyst
The Office Products Analyst is the longest running, continuously published publication that focuses exclusively on the office automation industry. Published by Industry Analysts, Inc. in Rochester, N.Y., the OPA conducts thousands of end-user and office equipment dealer surveys each year. For more information, contact industry Analysts at (585) 232-5320 or visit www.industryanalysts.com.
About Toshiba America Business Solutions Inc.
Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has four divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions (TBS), a wholly-owned subsidiary corporation of TABS, that operates a network of wholly owned office equipment dealers throughout the United States.
Named the most favored manufacturer seven times by the Business Technology Association (BTA), Toshiba’s entire product line, customer support and marketing distribution policies are markers for the industry. Among the many other awards garnered in recent years, Toshiba was named the “Copier Manufacturer of the Year” six times by the Marketing Research Consultants (MRC), and has twice been named to the CIO 100 for being among the top 100 “bold” (2005) and “agile” (2004) companies in the world.
TABS is an independent operating company of Toshiba Corporation, the sixth largest electronics/electrical equipment company and the world's 72nd largest company in terms of sales. Ranked by Fortune magazine as the 9th Most Admired Electronics Company in the World, Toshiba Corporation is a world leader in high technology products with more than 300 major subsidiaries and affiliates worldwide. Fiscal year revenue in 2004 was approximately $55 billion.
For more information on Toshiba copier, facsimile, multifunction printing products, network controllers or toner products, or for a dealer in your area, call 1-800-GO-TOSHIBA or visit the TABS Web site at www.copiers.toshiba.com.