The Imaging Channel:
Speakeasy: Scott Maccabe, President and CEO, Toshiba America Business Solutions
Winning Playbook for Government: Managed Print Services Programs
Digital Signage Presents
Added Growth Opportunities
Charting the Digital Signage Market
Toshiba-Chargers Case Study
Toshiba-Hendrick Case Study
Close the Loop Toner Recycling Program
Encompass Managed Print Services
e-STUDIO2550c Color MFP
Toshiba Monochrome MFPs
Toshiba Professional Services
- Dec 14, 2009TOSHIBA ENHANCES PRINT ASSET MANAGEMENT AND COST RECOVERY SYSTEMS ON ITS COPIERS AND MFPS
- Dec 01, 2009TOSHIBA BUSINESS SOLUTIONS NAMES JIM HAWKINS VICE PRESIDENT OF OPERATIONS
- Oct 27, 2009TOSHIBA AMERICA BUSINESS SOLUTIONS ANNOUNCES NEW SOFTWARE SOLUTIONS THAT IMPROVE DOCUMENT MANAGEMENT, CAPTURE, WORK FLOW AND OUTPUT
- Oct 19, 2009TOSHIBA AMERICA BUSINESS SOLUTIONS INC. PAYS TRIBUTE TO DEALERS FOR OUTSTANDING CUSTOMER SERVICE
- Sep 09, 2009TOSHIBA ANNOUNCES ELITE PARTNERSHIP WITH HEWLETT-PACKARD
- Aug 31, 20092009 REGIONAL SUMMITS DEMONSTRATE TOSHIBA’S COMMITMENT TO DEALERS’ SUCCESS THROUGH NEW PRODUCT, PROGRAM AND PARTNERSHIP INTRODUCTIONS
- Aug 24, 2009TOSHIBA LAUNCHES SOCIAL BUSINESS NETWORK DESIGNED TO CONNECT SALES, SERVICE AND CORPORATE PROFESSIONALS NATIONWIDE
- Aug 05, 2009IPA DIGITAL PRINT FORUM SHOWS THAT THE AFFORDABLE TOSHIBA e-STUDIO6530C IMAGE QUALITY RIVALS PRODUCTION PRESSES
- Jul 28, 2009TOSHIBA OFFERS BUSINESSES FREE PRINTS FOR UP TO ONE YEAR
- Jul 06, 2009TOSHIBA AMERICA BUSINESS SOLUTIONS WINS COVETED TRIFECTA OF TOP AWARDS FOR e-STUDIO6530C SERIES
- Jun 11, 2009TOSHIBA AMERICA BUSINESS SOLUTIONS INC. ROUNDS OUT MONOCHROME LINE-UP WITH NINE NEW E-STUDIO MODELS
- May 04, 2009TOSHIBA AMERICA BUSINESS SOLUTIONS INC. ANNOUNCES DATES FOR 2009 REGIONAL DEALER SUMMITS
- Apr 22, 2009TOSHIBA AMERICA BUSINESS SOLUTIONS INC. AND RINGDALE INC. INTRODUCE FOLLOWME® EMBEDDED HYBRID FOR E-STUDIO™ FAMILY OF PRODUCTS
- Apr 15, 2009TOSHIBA BUSINESS SOLUTIONS PROMOTES MARK DOWNING TO PRESIDENT OF CALIFORNIA/NEVADA SUBSIDIARY
- Apr 15, 2009TOSHIBA BUSINESS SOLUTIONS ANNOUNCES APPOINTMENTS OF TWO INDUSTRY VETERANS TO TOP SUBSIDIARY POSITIONS
- Apr 09, 2009TOSHIBA AMERICA BUSINESS SOLUTIONS INC. APPOINTS MASAHIRO YAMADA CHAIRMAN AND CHIEF EXECUTIVE OFFICER
- Mar 19, 2009TOSHIBA AMERICA BUSINESS SOLUTIONS INC. RECEIVES THIRD CONSECUTIVE CHANNEL’S CHOICE SUPERIOR PERFORMANCE AWARD
- Mar 02, 2009TOSHIBA AMERICA BUSINESS SOLUTIONS INC. RECOGNIZED FOR CUSTOMER SERVICE EXCELLENCE
- Feb 23, 2009TOSHIBA AMERICA BUSINESS SOLUTIONS INC. EXPANDS COLOR PRODUCT LINE-UP WITH NEW E-STUDIO™5530C PRO AND E-STUDIO7030C PRO
- Feb 11, 2009TOSHIBA BUSINESS SOLUTIONS-ARIZONA EARNS PRESTIGIOUS TITLE AS NO. 1 OFFICE MACHINE DEALER BY RANKING ARIZONA
- Feb 11, 2009TOSHIBA BUSINESS SOLUTIONS-ARIZONA EARNS PRESTIGIOUS TITLE AS NO. 1 OFFICE MACHINE DEALER BY RANKING ARIZONA
- Jan 20, 2009TOSHIBA AMERICA BUSINESS SOLUTIONS INC. CREATES CUTTING-EDGE MOBILE BUSINESS CENTER FOR GRAND-AM ROLEX SPORTS CAR SERIES
- Jan 12, 2009TOSHIBA AMERICA BUSINESS SOLUTIONS WINS TRIO OF COVETED INDUSTRY AWARDS FOR LATEST COLOR MFP SERIES
- Chargers’ Fans Catch Game Day Action on Toshiba Digital Signage
- Cut Expenses and Streamline Service with PageSmart
- Effective Fleet Reduction
- Streamline Records Management
- Reduce Expenses
- Eliminate Filing
- Weatherproof Signage Production
- Imaging Fleet Optimization
- Revolutionize Application Process
- Enable Greater Independence for Blind and Visually Impaired Employees
President & Chief Executive Officer. Toshiba America Business Solutions, Inc.
Scott Maccabe currently serves as president and chief executive officer for Toshiba America Business Solutions, Inc. (TABS). In his current role, Maccabe oversees the strategic direction and operations of the company which is comprised of five divisions: the Electronic Imaging Division, Toner Products Division, Document Solutions Engineering Division, the International Division and Toshiba Business Solutions, a wholly-owned subsidiary corporation of TABS that operates a network of more than 100 office equipment dealer locations throughout the United States and Latin America.
Prior to joining TABS, Maccabe served 11 years as senior vice president at Toshiba America Electronic Components (TAEC) and general manager of its storage products business unit. At TAEC, Maccabe piloted the organization’s operations while navigating its entry into new geographies and segments to expand its business growth by more than 400 percent. Throughout his 37-year career, he has held a variety of senior sales and general management positions in the technology sector including roles at Quantum, Vangard, Fujitsu Computer Products and StorageTek.
Aside from his extensive management experience, Maccabe is committed to community support while serving as a board member of several organizations including Mission Hospital, which is part of the St. Joseph Hospital System. He is an alumnus of the University of Colorado.
Senior Vice President, Toshiba America Business Solutions, Inc. President, Toshiba Business Solutions
Bob Greenhalgh currently serves as senior vice president of Toshiba America Business Solutions, Inc. (TABS) and president of Toshiba Business Solutions (TBS), a wholly-owned subsidiary corporation of TABS that operates a network of more than 100 office equipment dealer locations throughout the United States and Latin America. In this role, Greenhalgh manages the everyday operations of TBS. He is also responsible for developing strategic initiatives to advance the company’s mission and business objectives.
Prior to being appointed to this role, Greenhalgh served as TBS regional president where he oversaw the growth and development of TBS’ largest region. Greenhalgh joined the Toshiba team in 2001 when his office equipment company, Connected Office Products, Inc. (COPI) was acquired by Toshiba.
Before founding COPI, Greenhalgh served as senior vice president and general manager at Danka Industries, where he was responsible for acquiring dealers throughout North America. During his 10 years at Apple Computer, Greenhalgh led the company’s Southeast region sales efforts while overseeing its education, business and dealer channel operations. He began his career at Xerox Corporation in 1979.
Greenhalgh currently serves on the boards of Feeding America Tampa Bay, and Brooks DeBartolo Collegiate High School and holds a Bachelor of Arts degree in economics from Rutgers University.
Junichi "Jun" Kawasaki
Chairman, Toshiba America Business Solutions Inc. (TABS)
Junichi Kawasaki first joined Toshiba Corporation in Japan in April 1982, and currently serves as Chairman for Toshiba America Business Solutions Inc. (TABS), overseeing the strategic direction of the company. Kawasaki’s specific focus is on the development and deployment of business policy and strategy, supporting the coordination of all aspects of TABS’ relationship with Toshiba TEC in Tokyo.
Before being appointed as chairman of TABS, Kawasaki held various positions at Toshiba internationally, gaining world-wide business experience. Between December 1988 and April 1991 he was assigned to Toshiba America Information Systems Inc. (TAIS), as Copier Production Control Manager for the Manufacturing Division.
He went on to positions as Assistant Plant Manager, Toner Product Division, Copier Marketing Manager, EID, and Senior Manager, Copier Marketing and Operation, Copier/Fax Business Group, Toshiba Europe GmbH (TEG).
Kawasaki was named Chairman & CEO, European HQ, Toshiba TEC Germany Imaging Systems GmbH (TGIS) in October 2005 and remained in that role until July 2010. Most recently, he was appointed as Vice President of Toshiba TEC Corporation, Deputy Managing Director of Global Solution Business Group, Toshiba TEC Corporation, and effective April 1st, 2012 was appointed as Chairman of TABS.
Vice President, Chief Financial Officer, and Chief Information Officer
As vice president, CIO and CFO, Michael Torcaso leads the financial planning and accounting functions at TABS, including all U.S. and Latin America subsidiary operations, as well as applications development and IT infrastructure. He also oversees leasing, internal and external audit coordination, treasury functions and Japan's Financial Instruments and Exchange Law (J-Sox).
Michael Torcaso joined TABS in 2000 as vice president of Finance. During his tenure in this position, he managed the division financial planning and accounting including wholesale, manufacturing, retail and leasing aspects of the business.
Torcaso joined TABS after several years of working for Toshiba America Information Systems Inc. (TAIS) as controller, PC Manufacturing. He previously worked for Rockwell International, Merrill Lynch and Arthur Young & Co. (now Ernst & Young). He is a certified public accountant (inactive) with experience in public accounting, aerospace, semiconductor and technology. Torcaso holds a bachelor’s degree from California State Polytechnic University, Pomona.
Chief Marketing Executive, Toshiba America Business Solutions
General Manager, Toshiba Managed Business Services
With the company since 2002, Bill Melo currently serves as Chief Marketing Executive for Toshiba America Business Solutions, Inc. (TABS) as well as General Manager of Toshiba Managed Business Services (TMBS).
In his role as Chief Marketing Executive, Melo oversees product marketing, managed and professional services, marketing communications, training/education as well as service support and operations.
As GM of TMBS, Melo oversees sales, services delivery and product development and integration.
During his 23 years in the industry, Melo has managed the implementation of solutions at commercial, government and educational organizations throughout the United States. Melo’s prior employment experience includes; Vice President, Worldwide Marketing for Hitachi Koki Imaging Solutions; and National Program Manager for Ricoh Corporation.
Melo also was the lead inventor on a U.S. patent for Internet-enabled broadcast printing in 2002, and is the lead inventor on three other applications, in the fields of Internet-based monitoring systems for printers and copiers, and for Toshiba’s Encompass online application.
Melo is a graduate of Toshiba’s Six Sigma certification program and holds a Bachelor of Arts degree from Montclair State College in New Jersey and a Master of Business Administration degree from New York University.
Vice President of Sales Americas, Toshiba America Business Solutions Inc. (TABS)
With more than 20 years experience in the office products industry, Larry White currently serves as vice president of sales Americas for Toshiba America Business Solutions Inc. (TABS). He is responsible for overseeing and strengthening all of the company’s sales channels, including the Business Technology Association (BTA) channel; Government, Education and Major (GEM) Accounts channel; and the distributor channel.
Before TABS became a separate division from Toshiba America Information Systems Inc. (TAIS) in 1999, White was vice president, Operations and Acquisitions for the company’s Toshiba Office Products Acquisition Company (TOPAC) division, now doing business as Toshiba Business Solutions (TBS).
In that position, he was responsible for acquisitions within the Toshiba dealer family and overseeing the day-to-day operations of all acquired subsidiary dealers.
Prior to joining Toshiba, White was vice president, Operations for Savin. He received numerous awards for his work at Savin, including Director of the Year and District Sales Manager of the Year.
White holds a Bachelor of Science degree in business administration from Texas Tech University.
R. Steven Tungate
Vice President and General Manager, Strategic Business Planning & Supply Chain Management
R. Steven Tungate is responsible for implementing and leading the company’s strategic direction, and enhancing and improving the Supply Chain Management organization. In this role, he is charged with efficiently managing TABS’ complex supply chain, which includes procurement, import/export, inventory control, transportation, customer service and distribution.
Tungate joined Toshiba America Business Solutions Inc. (TABS) in 2006 as the vice president, Strategic Business Planning. Prior to joining TABS, he served as executive vice president, Supply Chain and Service at Danka Office Imaging, and president of the company’s wholly-owned subsidiary, ImageOne, Inc.
His successful leadership at Danka was featured in a Supply Chain Management Review article, “From Mess to Mastery: How Danka Rebuilt Its Supply Chain.” Prior to Danka, Tungate worked at an Internet startup company, Value America, Inc. as senior vice president, Operations, eventually assuming the role of chief executive officer in 2000. As CEO of Value America, Tungate led the sale of the company to Merisel, Inc., a distributor of information technology and software.
He earned his M.B.A. with emphasis in Material and Logistics Management from Michigan State University in 1983. Post graduation, Tungate worked at IBM Corp. for more than 15 years and during his tenure, held successive management positions in a number of functional disciplines and divisions, including leadership within the IBM Personal Systems Division.
Vice President, Supply Chain Management
With the company since 1998, Susan Wilson currently serves as vice president, Supply Chain Management for Toshiba America Business Solutions Inc. (TABS). In this role, she is responsible for procurement, import/export, inventory control, transportation, customer service and distribution. The supply chain departments support all channels within TABS, including: BTA, distributors, international, Toshiba Business Solutions and major accounts.
Prior to her current role, Wilson was the vice president, Operations, overseeing procurement, inventory control, warehousing, customer service, and domestic and international transport for the company. Prior to that, Wilson was director of Operations; supervisor, Material Control; and operations manager.
During her career at Toshiba, Wilson has implemented several key strategies that have improved supply chain efficiencies while reducing costs to both TABS and its customers. Under her leadership, the supply chain department has won several Six Sigma Awards for process improvements and cost savings.
Before joining what is now TABS, Wilson was employed as operations manager for Toshiba America Consumer Products (TACP) where she managed all National Account customer support and warehousing functions.
Prior to joining the Toshiba family, Wilson was administrative supervisor for the Panasonic Corporation. While there, she was responsible for calculation and tracking of sales budgets and commissions, as well as overseeing customer service for the U.S. market.
Wilson holds a bachelor’s degree in business from the Berkeley School in Ridgewood, New Jersey. She is a member of the Council of Supply Chain Management Professionals (CSCMP).
Vice President, Toshiba Business Solutions (TBS)
In November 2009, industry veteran Jim Hawkins joined the Toshiba team as vice president of Operations & Acquisitions and was quickly promoted to vice president of TBS in May of 2010. Hawkins, who has been in the office solutions industry for more than 25 years, spent the majority of his career at Danka Office Imaging where he developed a strong background in sales, marketing and operations. Most recently, Hawkins was senior vice president of Field Operations for Danka, where he oversaw approximately 250 employees and led an executive team of nine direct reports.
As vice president of TBS, Hawkins oversees the company’s internal growth and acquisition strategy, and manages the integration of acquired operations into TABS’ direct channel operation. He sets the tactical vision for the TBS channel, interfacing and coordinating daily sales and operational efforts with regional presidents, TBS Finance, TABS Human Resources and Legal. He champions the development and direction of plans and programs for achieving TBS’s and individual TBS subsidiary operational, revenue and profit objectives. He also directs, manages and leads operational process-reengineering evaluations to optimize the overall productivity of TBS subsidiaries.
Hawkins obtained his Bachelor of Science from the University of Central Florida. He also participated in the Lead-On “Building High Performance Teams” two-year leadership program from 2006-2008.