Toshiba America Business Solutions, Inc., is home to the Managed Print Services and Digital Signage Masters.

Toshiba Business Solutions is part of Toshiba America Business Solutions, Inc., both are subsidiaries of Toshiba TEC Corporation, a global leader in office printing and retail solutions. We sell multifunction printers, barcode printers, managed document services and digital signage to businesses of all sizes in both the United States and Latin America.

Bob Greenhalgh

Senior Vice President, Toshiba America Business Solutions, Inc.,
President, Toshiba Business Solutions

As president of TBS, Bob Greenhalgh operates a network of more than 100 office equipment dealer locations throughout the United States and Latin American. Aside from managing the everyday operations of TBS, Greenhalgh is also responsible for developing strategic initiatives to advance the company’s mission and business objectives.

Prior to being appointed to this role, Greenhalgh served as TBS regional president where he oversaw the growth and development of TBS’s largest region. He joined the team in 2001 when his office equipment company, Connected Office Products, Inc. (COPI), was acquired by Toshiba.

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Jim Hawkins

Vice President, Toshiba Business Solutions (TBS)

As vice president of TBS, industry veteran Jim Hawkins oversees the company’s internal growth and acquisition strategy. He sets the tactical vision for the TBS channel, interfacing and coordinating daily sales and operational efforts with regional presidents, TBS Finance, TABS Human Resources and Legal. Hawkins champions operational, revenue and profit objectives for TBS and individual TBS subsidiaries while also optimizing the overall productivity of TBS subsidiaries.

Hawkins spent the majority of his career at Danka Office Imaging where he developed a strong background in sales, marketing and operations. Hawkins obtained his Bachelor of Science from the University of Central Florida. He also participated in the Lead-On “Building High Performance Teams” two-year leadership program from 2006-2008.

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Steven Sauer

President, North Central Region

Steven Sauer joined the Rochester-based office equipment company Business Methods in 1995, after serving as second vice president at Chase Manhattan Bank. Mr. Sauer became a majority owner of Business Methods in 2001. Under his leadership the company has experienced significant achievements. In 2006, the company was awarded the Rochester Business Ethics Award, and earned Certified Dealer Status for Client Satisfaction by J.D. Power and Associates.

With a strong commitment to the community, Mr. Sauer serves on numerous boards, is an honorary board member of the Mental Health Association, and is a Rochester youth travel hockey coach. Mr. Sauer holds his MBA in International Business from the Rochester Institute of Technology, and a Bachelor’s of Science in Business Administration from the State University of New York College at Geneseo. He is a 2003 graduate of Harvard Business School’s Executive Education Program.

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Mark Downing

President, Western Region

A graduate from the University of Kentucky, Mr. Downing’s career started with Deloitte & Touche in public accounting and consulting. Mark’s first position within the TBS organization came about when his previous employer, Triple M Business Products Inc., was acquired by TBS in 1996. Upon completion of that acquisition, Mark transitioned into the role of Vice President of Finance/Administration for TBS-Kentucky, and held that position for four years until being promoted within the organization to serve as President of TBS-Michigan.

After seven successful years as President of TBS-Michigan, he was promoted to Vice President of Operations for the entire TBS national organization at its headquarters in Irvine, California. On April 15, 2009, he was promoted to his current position as President of the TBS California-Nevada division. Customer engagement and complete satisfaction have always been the driving objectives in his career at Toshiba.

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Mark Chepkevich

President, Eastern Region

Mark Chepkevich joined the start-up company Connected Office Products Inc (COPI) in 1997 as the controller, became chief financial officer in 1998, and an equity partner with Bob Greenhalgh in 1999. COPI experienced significant growth as a private entity under the leadership of Mr. Greenhalgh and Mr. Chepkevich; company revenue grew to $51M by 2001 year end with more than 350 employees operating in six states. In December 2001 COPI agreed to merge with equipment vendor Toshiba Business Solutions (TBS). With the backing of a large manufacturer, but the nimbleness of a local entrepreneur, COPI (now the TBS Eastern Region) has grown into the largest region within TBS. Current revenues from 40 locations in 13 states exceed $200M, and there are more than 1,000 employees. Mr. Chepkevich holds his executive MBA from Indiana University of Pennsylvania, and a bachelor’s degree in Accounting from West Virginia University. Mr. Chepkevich also serves the community he lives in by coaching with the Top Level All Stars AAU Basketball Program.

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It all began in 1875 when Tanaka Engineering Works quickly earned the reputation for innovation in developing technologies when they became a major supplier of telegraphy equipment used in long-distance communications.

Then in 1939, Tanaka Engineering Works merged with Tokyo Electric Company to form Toshiba Corporation. Toshiba would later become a leader and pioneer of some of the world’s most significant technologies —more than 500 major technologies

including including telegraph equipment, MRI technology, air traffic control systems, semiconductors, flat panel displays, disk drives, business telephone systems, laptop computers, and digital imaging and document management solutions.

What is Together Information?

Together Information is Toshiba’s vision for how people and organizations create, record, share, manage and display ideas and data. It is based on our belief that the most successful organizations are those that communicate information in the most effective way.

Learn More About
Togther Information

Community Involvement

Community InvolvementAt Toshiba Business Solutions we take pride in our community. Collectively we understand the importance of being involved. That's why we partner with organizations that truly make a difference in the quality of life in our community. And it's not just about giving money; it's also about our employees donating their time and talents to those who need it most.

Upcoming Events

  When   Event   Location   Reservations  
  September 7, 2017
3 – 5pm
  Lunch and Learn   Granite City Brewery
24519 Cedar Rd.
Lyndhurst, OH 44124  
  September 8, 2017
3 – 5pm
  Lunch and Learn   Sibling Revelry Brewery
29305 Clemens Rd.
Westlake, OH 44145  
  September 12, 2017   DocuWare
Lunch and Learn
  1 Financial Center
Boston, MA 02115
  September 14, 2017
3 – 5pm
  Lunch and Learn   Sarah’s Vineyard
1204 W. Steels Corners Rd.
Cuyahoga Falls, OH 44223  
  September 14, 2017   Open House   100 Colvin Woods Pkwy #100
Tonawanda, NY 14150
  September 19, 2017   DocuWare
Lunch and Learn
  1700 West Park Drive
Westborough, MA 01581
  September 21, 2017   DocuWare
Lunch and Learn
  200 Minuteman Road
Andover, MA 01810
  September 21, 2017   Open House   180 Kenneth Drive, Suite 200
Rochester, NY 14623
  September 26, 2017   DocuWare
Lunch and Learn
  3 Executive Park Drive
Bedford, NH 03110
  November 2, 2017
10am – 2pm
  Technology Show   Steelers, Heinz Field  

Total Quality Commitment

At Toshiba, we demand unparalleled performance from our products and our people. It has afforded us the confidence to offer you an industry-leading guarantee and a free replacement or free loaner should your device not operate within Toshiba’s product specifications.

Toshiba's Total Quality Commitment is an industry-leading guarantee and a free replacement or free loaner should your device not operate within Toshiba’s product specifications.

Toshiba Financial Services

A Strong Partner for Your Growing Business

Doing business with Toshiba is a complete partnership. Not only do we provide you with the finest products, but we also fully personalize your options for acquiring them with Toshiba Financial Services.

From global solutions to local installations, our team can create a financing package that is right for your business. Simplified billing provides custom-tailored invoices and a number of flexible payment options.


Rochester, NY

180 Kenneth Dr.
Rochester, NY 14623

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