Welcome to Toshiba Business Solutions Remote Assistance
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of the Toshiba Business Solutions Technical Assistance team can view your desktop and share control of your mouse and keyboard to quickly help you.
What does it cost?
How to Get Support
How It Works
Step 1:Once you are on the phone with a member of our Technical Assistance team, you will be directed back to this page.Your Toshiba Business Solutions Representative will provide you with a unique connection code. You will then enter the code in the field below and click the Continue button to initiate the screen-sharing session.
Step 2:You are prompted to download a small virus-free plug-in.
Step 3:With your permission, your Representative can view your screen and share control of your mouse and keyboard.
Step 4:You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.