SYMPHONYPRO

Key Features

Full-featured POS
Touch Screen or Keyboard operation
Tender presets $5, $10, $20, $50
Individual screen design for cashier and customer
Preferred Shoppers (point management, price level assignment, discount status)
Customer entry with pricing recalculation (for preferred shoppers)

Symphony PRO is designed specifically for retailers seeking high speed transaction entry and secure data recording at the Symphony POS (Point of Sale). Symphony PRO, the back-end server constantly monitors the Symphony POS terminals to ensure constant real-time updates to its database. Symphony POS is an easy to use, easy to manage point of sale system. Symphony POS uses some very innovative technology available for retailers including OPOS and the standard interchange language (S.I.L.). Symphony POS operates on either a traditional keyboard-driven ST-7000 or ST-B20 terminal or for a touch screen solution, you can choose either the WILLPOS A10 or the WILLPOS A20 integrated terminals. Symphony POS offers true system wide redundancy and full stand-alone capability. Fully distributed system and data files means a no down time approach to the mission critical front-end operation of a retail store.

Symphony POS adds the potential for extra revenue the moment it is delivered to your store. The software offers an easy to configure advertising module that displays text, pictures and movie clips on a portion of the sales screen, or on a secondary monitor. The advertising can also be set to run full-screen after a programmable delay. The cashier monitoring and electronic journal system are tools that were designed to ensure that your data is not being fraudulently manipulated. Combined with our video surveillance system, Video Retail Management System, you can visually review transactions.

Symphony PRO can operate as an independent stand-alone system, or as a part of a company wide information system. If you have extensive requirements in your back-end feature list, Symphony PRO will easily connect to powerful third-party management tools. Symphony PRO allows complete integration with other software by providing easy to use data import and export routines.

Symphony POS offers the front-end features required to build effective loyalty programs that keep people coming back to your store. Create your own in-store marketing effects with features like coupon multiplication, the rebate coupon generator, special customer pricing, price comparisons, points tracking and more. You won’t run out of innovative ways to increase customer traffic with Symphony POS.

POS & Invoicing	Full-featured POS Touch Screen or Keyboard operation Tender presets $5, $10, $20, $50 Individual screen design for cashier and customer when using dual monitors Preferred Shoppers with point management, price level assignment, discount status, etc. Customer entry with recalculation of pricing for preferred shoppers. Suggested retail price with "You Saved" printing. Electronic discount with $ amount or % off. Unlimited number of price levels per item. Regular price, split price, mix and match price, limited quantity discount pricing. Multiple discounts and coupon functions. ECL (Electronic Coupon Link) Touch screen option guarantees simple operation. Operator leading messages. PLU and Account search on screen. Flip Charts for item search. Suspend sale with resume from any terminal. Price Batch Maintenance – Promo Batches (start and end dates) and automatic resolution for conflicting date ranges uses Best Price system. Training Mode Other Functions -Multi-lingual messages (currently supports English and French), Price inquiry, Status Shift (tax, scale, Food Stamps, WIC), Floating Cashiers. Hold Transactions
Customer Accounts	Accounts with real-time balance and credit limit Charges with account balance verification Charge Stub or full invoice print Credit limit, check payment limit Multiple contacts per account Previous purchase review from the POS Item Tracking Discount by price level link Detailed Purchase History Points Tracking Price Level per Preferred Shopper Picture Identification on the operators screen Detailed Reporting
Security	Negative check file sharing to ensure check cashing limits and security Item Correction, past item void, past sale void, void all, refund/exchange with programmable limits and manager authorization. Real Time Transaction monitoring POS functions restricted by operator level Complete history of Cashier Transactions Lane Monitoring Runs on any PC on the local network Monitor multiple lanes simultaneously Output data to serial or TCP/IP port for external video surveillance system.
System Architecture	Server based communications Fully redundant databases Centralized Data Management Sales transactions maintained on POS for 30 days to ensure data redundancy. All file communications are executed by the server meaning no down-time on lane. SQL database server Server maintains setup files for quick restore of damaged POS terminal. Each lane includes an item file with price pending file. Standard Interchange Language (SIL) compatibility In-Store Data Exchange Each lane runs from a local hard drive and from a completely independent local database. Sales data is processed by the back-office software as each transaction is completed which means that no day end process is required. Continuous front-end operation and unassisted recovery in the event of back-office system failure.
Back Office Functions	Easy Item File Maintenance Single account file for Accounts Receivable, Preferred Shopper and Negative check No End of Day required Over 100 reports available – Financial, Cashier Productivity, Customer Statements, Frequent Shopper, Inventory, Item Movement, and much more. Report History in a Calendar Format selection for daily, weekly, monthly and yearly review.
Inventory Tracking	Minimum and Maximum stock levels Automatic Purchase Order Suggestion Receive with or without a Purchase Order Lot pricing for single/case item Cost / case pack size Parent/ Child relationship Stock Control flags per Item Multiple Vendors per Item Quantity Break Costing with active data range and per dollar or percent off Reports store cost as items are sold Vendor table maintains contact information Vendor Item code or UPC code can be used for ordering or receiving
Price Batching	Price Change Batches with an effective date Promotional batches with Start/Stop Date Batch report with add loss reporting Auto resolution for conflicting date range, uses bet price logic
Electronic Journal	EJ with search capability Records all sales data for review Data stored on each lane and on back-office system Find transactions from the EJ at the click of a button Reprint a single transaction or print the results of a user defined statement
Gift Certificate	Integrated Gift card or Gift Certificates Gift Card can operate chain-wide from a central server lookup Reports on liabilities outstanding, non-issued, redeemed, etc.
Label Printing	Prints price tags, shelf labels, talkers, etc. Prints labels based on price-changed items, batches, receiving, orders, etc. Compatible with TEC bar code printers B-SV4D Desktop Printer B-EP2DL Portable Printer
Scales	NTEP COC 05-105 Interface to TEC Scales (SL-4700) and Scale View Software Other scale options are available
System Configuration	Easy setup of peripherals, this allows a different set-up per lane Internal drivers for printers, scanners, scales, magnetic card readers, pole displays, keyboards, bank pin-pads, cash drawers, etc. OPOS Support for certain device classes. Supports both receipt and full invoice printing. POS terminals are NOT server dependent. Window XP PRO networking with Microsoft SQL Server database server All file communications are executed by the server meaning no down-time on a lane Server maintains setup files for quick restore of POS Terminals
Screen and Keyboard Design Tools	Set-up mode provides complete control over screen configuration Remodel both touch screen form layout, button size, text, position Redesign keyboard layout for keyboard based terminals Mix Touch screen and Keyboard terminals in the same store Easy to define keyboard shortcuts
Item Pricing	Multi-Zone pricing Multiple price levels per zone Sale prices with start/stop date Normal, Package, Buy one/Get one, Limited Quantity Discounts, Lot Pricing, Mix & Match, $ off and % off. Suggested retail for comparison Price like codes
Headquarters Data Transfer	Data exchange with headquarter system Stores push sales data to HQ HQ sends price changes and new items to store Communications via modem or internet
System features and options	Accounts Receivable Advertising Credit Cards Electronic Journal L-Tracker Extra Back Office Workstations Hand Held Portable Terminal (Interface HTML or Serial) General Ledger Inventory Tracking Label Printing Loan Pickup (Cashier Balancing) Price Checker Interface Preferred Shopper Tracking Remote Polling (Data Transfer) Rental Tracking