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April, 2013


The warmer weather makes you want to open the windows, clean out the cobwebs and get rid of all the clutter in your life. As you look around your office, you probably see piles of paper, empty boxes and maybe a few pieces of equipment gathering dust.

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I heard a story the other day that was both funny and scary. It sounded like something out of a movie, but it was real.

A salesman was trying to figure out a way to undercut his competition. He wanted to know their pricing and what they offered customers, so he could come in and offer a better deal. So far, this sounds normal.

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If you want to have a major impact on your business, the best place to start is with your slowest business process. It might be accounts payable. Or maybe it’s getting job orders from sales to the production floor. It could be admitting patients into your clinic. Odds are these processes are awash in paper and slow down because moving paper from person to person bogs down a process.

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